How to Get Your Legitimate ESA Letter in 3 Simple Steps

From completing your assessment to receiving your ESA letter, the typical timeline is 24-72 hours. Digital letters are delivered within 24-48 hours of approval, while printed copies arrive via mail in 3-7 business days. Expedited processing may be available for urgent situations.

If the licensed professional determines that an ESA is not clinically appropriate for your situation, you will be notified and may receive a partial refund depending on how far you progressed in the process. The professional may also suggest alternative treatment options or support resources.

Our standard ESA letter covers one emotional support animal. If you require documentation for additional animals, an additional evaluation and supplemental documentation may be required, which may involve a nominal fee. Discuss this with your licensed professional during your consultation.

Our letters are issued by licensed professionals and include all required verification elements. If you encounter questions, we provide guidance on how to present your documentation. In rare cases where a legitimate letter is questioned, our support team can provide additional verification from the therapist, and our money-back guarantee applies if the letter is not accepted where legally required.

ESA letters are typically valid for one year. We offer convenient renewal services as your expiration date approaches. The renewal process is streamlined for previous clients, often requiring only an updated consultation rather than a full re-evaluation. We'll notify you when your renewal window opens.

Consultations are typically conducted via secure telehealth platforms, which are convenient, private, and accessible from anywhere. In some cases where state regulations require or if clinically indicated, the professional may recommend an in-person follow-up, but this is rare for ESA evaluations.