Do Not Share or Sell My Personal Information | Pro ESA Letter - Your Privacy Rights

Do Not Share or Sell My Personal Information

Exercise your privacy rights under state privacy laws. Learn how to opt-out of the sale or sharing of your personal information and how Pro ESA Letter protects your data.

You have the right to tell us not to sell or share your personal information. This page explains your rights and how to exercise them.

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Your Right to Opt-Out

Under various state privacy laws including the California Consumer Privacy Act (CCPA), Colorado Privacy Act (CPA), Virginia Consumer Data Protection Act (VCDPA), and others, you have the right to direct businesses not to sell or share your personal information. Pro ESA Letter respects these rights and provides this page to facilitate your opt-out requests.

Legal Compliance Notice

Pro ESA Letter does not sell personal information in the traditional sense. However, under certain state laws, sharing personal information with third parties for targeted advertising or analytics may be considered a sale. We provide this opt-out mechanism to ensure compliance with all applicable privacy laws and to respect your privacy preferences.

Your Privacy Rights Under State Laws

Depending on your state of residence, you may have the following rights regarding the sale or sharing of your personal information:

Right to Opt-Out of Sale/Sharing

The right to direct businesses not to sell or share your personal information to third parties.

Right to Opt-Out of Targeted Advertising

The right to opt-out of the processing of your personal information for targeted advertising purposes.

Right to Opt-Out of Profiling

The right to opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

Right to Limit Use of Sensitive Data

The right to limit the use and disclosure of your sensitive personal information.

State-Specific Rights

Your specific rights may vary depending on your state of residence:

State	Law	Opt-Out Rights	Effective Date
California	CCPA/CPRA	Opt-out of sale/sharing, limit sensitive data use	January 1, 2020
Colorado	CPA	Opt-out of sale, targeted advertising, profiling	July 1, 2023
Virginia	VCDPA	Opt-out of sale, targeted advertising, profiling	January 1, 2023
Connecticut	CTDPA	Opt-out of sale, targeted advertising, profiling	July 1, 2023
Utah	UCPA	Opt-out of sale, targeted advertising	December 31, 2023
Other States	Various	Limited rights under specific circumstances	Varies

How to Submit an Opt-Out Request

Methods for Submitting Opt-Out Requests

You may submit a request to opt-out of the sale or sharing of your personal information through any of the following methods:

Online Form

Submit your request through our secure online opt-out form available on this page.

Toll-Free Phone

Call our dedicated privacy hotline to submit your opt-out request verbally.

Email

Send an email to our privacy team with your opt-out request details.

Physical Mail

Mail a written request to our designated privacy address.

What Happens After You Opt-Out

When you submit a valid opt-out request, we will:

Verify your identity to ensure the request is legitimate
Process your opt-out request within the timeframe required by law (typically 15-45 days)
Stop selling or sharing your personal information with third parties
Notify any third parties to whom we have sold or shared your information to stop further use
Send you a confirmation of your opt-out status
Honor your opt-out preference for at least 12 months before asking you to reaffirm your choice

Processing Timeframes

We will process your opt-out request within 15 days of receipt for California residents, and within 45 days for residents of other states (with a possible 45-day extension for complex requests). We will notify you if we need additional time to process your request.

Personal Information Covered by Opt-Out Rights

Categories of Personal Information

Your opt-out right applies to the following categories of personal information that we may sell or share:

Category	Examples	Sold/Shared?	Opt-Out Available?
Identifiers	Name, email, phone number, IP address	Limited	Yes
Commercial Information	Purchase history, services obtained	No	N/A
Internet Activity	Browsing history, search history, website interactions	Limited	Yes
Geolocation Data	General location information	Limited	Yes
Sensitive Personal Information	Health information, racial/ethnic origin	No	N/A
Inferences	Profiles reflecting preferences, characteristics	Limited	Yes

Third Parties We May Share Information With

When we share personal information that may be considered a sale under certain laws, it is typically with the following types of third parties:

Advertising and marketing partners for targeted advertising
Analytics providers to understand website usage
Social media platforms for advertising purposes
Data analytics companies for market research
Third-party service providers acting as our processors

Service Providers vs. Third Parties

We distinguish between service providers (who process data on our behalf under contract) and third parties (who use data for their own purposes). Your opt-out right generally applies to sharing with third parties, not service providers who are contractually prohibited from using your data for their own purposes.

Exceptions and Limitations

When Opt-Out Rights Do Not Apply

Your right to opt-out of the sale or sharing of personal information does not apply in the following circumstances:

Healthcare Operations

Sharing with healthcare providers for treatment, payment, or healthcare operations under HIPAA.

Legal Compliance

Disclosures required by law, court order, or government request.

Service Providers

Sharing with service providers who process data solely on our behalf under contract.

Business Transfers

Transfers as part of a merger, acquisition, or sale of all or part of our assets.

Global Privacy Control (GPC)

We honor the Global Privacy Control (GPC) signal, which is a browser-based mechanism that allows you to communicate your privacy preferences automatically. If we detect a GPC signal from your browser, we will treat it as a valid opt-out request.

About Global Privacy Control

The GPC is a proposed specification that allows users to signal their privacy preferences through their browser settings. We recognize and honor GPC signals as valid requests to opt-out of the sale or sharing of personal information. You can learn more about GPC and how to enable it at globalprivacycontrol.org.

Identity Verification Process

Why We Verify Your Identity

To protect your personal information from unauthorized access, we must verify your identity before processing most opt-out requests. This ensures that only you or someone you authorize can exercise your privacy rights.

Verification Methods

We use different verification methods depending on the type of request and the sensitivity of the information involved. For most opt-out requests, we may ask you to provide information that matches what we have on file.

Information Required

Typically, we may ask for your name, email address, phone number, or other information that allows us to match your request to our records. We will never ask for your Social Security number or financial account information for verification.

Authorized Agents

You may use an authorized agent to submit an opt-out request on your behalf. The agent must provide written proof of authorization or a power of attorney, and we may still need to verify your identity directly.

What If We Cannot Verify Your Identity?

If we cannot verify your identity after making reasonable attempts, we may:

Deny the request and explain why we could not verify your identity
Offer alternative methods of verification
Provide guidance on how to submit a verifiable request
Not charge a fee for verification attempts

Security Measures

All information collected for verification purposes is used solely to verify your identity and process your request. We do not use this information for any other purpose, and we delete verification information after processing your request, in accordance with our data retention policies.

Submit Your Opt-Out Request

Use this form to exercise your right to opt-out of the sale or sharing of your personal information. We will process your request within the timeframe required by applicable law.

Opt-Out Request Form

Full Name *

Email Address *

Phone Number

State of Residence *

Opt-Out Preferences *

I opt-out of the sale of my personal information to third parties

I opt-out of the sharing of my personal information for cross-context behavioral advertising

I opt-out of targeted advertising based on my personal information

I understand that this opt-out request applies only to activities that constitute a sale or sharing under applicable privacy laws, and that certain exceptions may apply as described in this policy.

I authorize Pro ESA Letter to verify my identity to process this opt-out request, and I confirm that the information I have provided is accurate and complete.

You may also submit your request by calling +1 (888) 555-1234 or emailing privacy@proesaletter.com

Contact Our Privacy Team

For questions about opt-out rights or to submit requests through alternative methods:

Privacy Hotline

+1 (888) 555-1234

Monday-Friday, 9:00 AM - 6:00 PM EST

For opt-out requests and privacy inquiries

Email Address

privacy@proesaletter.com optout@proesaletter.com

Include "Opt-Out Request" in subject line

Mailing Address

Pro ESA Letter
Attn: Privacy Opt-Out Requests
1234 Privacy Way, Suite 500
Los Angeles, CA 90012

Response Time

We acknowledge requests within 10 days and process them within 15-45 days as required by law.

Extended timeframe for complex requests

For more information about our privacy practices, please visit our Privacy Policy and Consumer Health Data Policy